Check Status Online — Step by Step
- Open the official portal you registered on. Federal programme: apnaghar.gov.pk • Punjab loan (ACAG): acag.punjab.gov.pk • Free plots (AZAG): azag.punjab.gov.pk
- Log in to your account. Use the CNIC/account and password you created at registration. If you forgot the password, use the portal's own "forgot password" option with the OTP on your registered mobile.
- Open your application dashboard. Your current stage, the verification team's comments and any pending action are shown against your application.
- Act on comments immediately. If a document is asked again, upload its clear copy through the portal only — never through WhatsApp or an agent.
- Save your reference. Note your application/tracking reference for every future login, call or office visit.
Open Official Portal to Check Status →
What Each Status Means
| Status | Meaning | What You Should Do |
|---|---|---|
| Submitted | Your form reached the system successfully. | Nothing — wait for verification to begin. |
| Under Verification | NADRA, land-record and NSER checks are in progress. | Be patient; respond only to portal comments or official SMS. |
| Document Required | A document is missing, unclear or mismatched. | Upload the correct, clear document on the portal promptly. |
| Approved | Your case passed verification. | Follow the portal's next step — bank process / tranche schedule. |
| Disbursed / Tranche Released | Funds stage released for construction/financing. | Use funds for the stated stage; next release follows progress checks. |
| Rejected | Eligibility criteria were not met (reason shown). | Read the reason; correct genuine data issues for the next phase. |
Status Stuck? Try These in Order
- Re-check the dashboard — the portal usually updates before any SMS is sent.
- Call the toll-free helpline 0800-09100 (Punjab ACAG) with your CNIC and application reference ready.
- Visit in person — your district's DC office or PHATA facilitation desk can trace a stuck case on the system.
- Never pay for "speed" — no agent, caller or message can move your file faster; such demands are fraud.
Not Registered Yet?
Status checking only works after a successful registration. If you have not applied yet, follow our step-by-step registration guide first — it covers both the federal portal and the Punjab ACAG registration, free of cost.